CurriculumWeek 1: Know Your Business
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Week 1 of 8

Know Your Business

“The foundation everything else is built on.”

Before you can fix anything, you need a clear picture of where you are. This week you complete the MonuBiz Assessment and generate your custom SOP & SLA documents.

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1
📖 Lesson

Why Self-Knowledge is Your Competitive Advantage

Most monument shop owners are too close to the work to see the business clearly. This lesson changes that.

8m
2
🚀 Action

Complete the Business Assessment

The 17-step assessment that powers your custom SOP and MonuCore configuration.

20m
3
📖 Lesson

Order Facts: The Required Information Every Order Needs

The biographical and factual data you must collect from every customer — and why missing any of it creates costly delays.

10m
4
📖 Lesson

Order Options: Design & Material Choices to Collect Upfront

The design decisions, material selections, and custom options that define what gets built — and how to guide families through them without chaos.

10m
Week 2: C2C Financial Discipline